If you are locked out of your account due to too many password guesses or after 45 days of inactivity, then you can use the form above to unlock your account. You will need to set a new password via the link you'll receive at your known email address.

If you changed your Co-Pilot password today and you can't get into another system such as the reporting system, you can use yesterday's password to get in. Those systems don't learn about password changes until midnight the night after the change.

If you have trouble using this password reset screen, then please contact your regional manager or co-pilot@hearthconnection.org, and we can reset your password manually.